Security Overview

Our Commitment to Security

At Stageholder, security isn't an afterthought — it's built into everything we do. Your asset data is critical to your business, and we take its protection seriously.

Security at a Glance

Data Protection

Encryption in Transit

All data transmitted between your browser/app and Stageholder is encrypted using TLS 1.3, the latest and most secure transport protocol. This includes:

• Web application access
• Mobile app connections
• API communications

Encryption at Rest

Your data is encrypted when stored using AES-256 encryption, the same standard used by governments and financial institutions:

• Database records
• File attachments
• Backups

Data Isolation

Your workspace data is completely isolated from other customers:

• Dedicated data partitions
• No cross-customer data access
• Complete workspace separation

Infrastructure Security

Cloud Hosting

Stageholder is hosted on enterprise-grade cloud infrastructure:

• Industry-leading cloud providers (AWS/GCP)
• Multiple availability zones for redundancy
• Geographic data residency options (Enterprise)

Network Security

• Firewalls and intrusion detection
• DDoS protection
• Regular vulnerability scanning
• Penetration testing

Physical Security

Our cloud providers maintain:

• 24/7 physical security
• Biometric access controls
• Environmental controls
• Redundant power and cooling

Access Control

Authentication

Multiple secure authentication options:

• Email and strong password
• Social login (Google, Microsoft)
• Two-factor authentication (2FA)
• Single Sign-On (SSO) — Enterprise

Authorization (RBAC)

Role-based access control ensures users only access what they need:

• Pre-defined roles (Admin, Manager, User, Viewer)
• Custom roles (Business/Enterprise)
• Permission granularity
• Least-privilege principle

Session Security

• Secure session tokens
• Automatic session timeout
• Concurrent session controls
• Forced logout capability

Monitoring & Logging

Audit Trail

Every action is logged:

• Who did what, when
• Complete change history
• Immutable logs
• Available for export

System Monitoring

• 24/7 system monitoring
• Automated alerts
• Performance tracking
• Incident response

Anomaly Detection

• Unusual access patterns
• Failed login attempts
• Data export monitoring
• Alert notifications

Backup & Recovery

Regular Backups

• Daily automated backups
• Encrypted backup storage
• Multiple backup locations
• Point-in-time recovery

Disaster Recovery

• Recovery time objective (RTO): < 4 hours
• Recovery point objective (RPO): < 24 hours
• Regular disaster recovery testing
• Documented recovery procedures

Business Continuity

• Multi-zone redundancy
• Automated failover
• Status page for transparency
• Incident communication

Security Practices

Development Security

• Secure coding practices
• Code reviews
• Automated security testing
• Dependency scanning

Employee Security

• Background checks
• Security training
• Access limited to need-to-know
• Confidentiality agreements

Vendor Security

• Third-party security assessments
• Vendor risk management
• Minimal data sharing
• Contractual security requirements

Compliance

Standards & Frameworks

• SOC 2 Type II
• GDPR compliant
• CCPA compliant
• ISO 27001 aligned practices

Industry Requirements

Stageholder supports compliance with:

• Finance: GAAP, IFRS reporting requirements
• Healthcare: Supports HIPAA for asset tracking (not PHI)
• Government: Supports various regulatory requirements
• Enterprise: SOX audit support

Your Role in Security

Best Practices for Users

Strong Passwords

• Use unique, complex passwords
• Don't reuse passwords across sites
• Consider a password manager

Enable 2FA

• Add an extra layer of protection
• Use authenticator apps
• Keep backup codes safe

Protect Your Account

• Don't share credentials
• Log out on shared devices
• Report suspicious activity

Device Security

• Keep devices updated
• Use screen locks
• Encrypt sensitive devices

Admin Responsibilities

• Review user access regularly
• Remove inactive users
• Monitor audit logs
• Report security concerns

Security Resources

Documentation

• Security whitepaper (available on request)
• Compliance documentation
• Security FAQ

Reporting

• Security issues: security@stageholder.com
• Bug bounty program (coming soon)

Questions

• General security questions: security@stageholder.com
• Enterprise security reviews: Contact your account manager

Our Promise

We continuously invest in security:

• Regular security audits
• Ongoing employee training
• Keeping up with threats
• Industry best practices

Your trust is our priority. We're committed to protecting your data with the same diligence we'd want for our own.

Updated on: 24/12/2025