Question 1

Enterprise Pricing

Accepted Answer

Enterprise Pricing

Overview

Stageholder Enterprise is designed for large organizations with complex requirements, high-volume asset management needs, and demanding security and compliance standards.

What's Included

Unlimited Scale

Unlimited assets — no caps, no overage fees
Unlimited users — everyone who needs access gets it
Unlimited locations — all your sites, warehouses, and facilities
Unlimited storage — attach all the documents and images you need

Enterprise Features

Security & Compliance

Single Sign-On (SSO) with SAML 2.0
Two-factor authentication (2FA) enforcement
IP address restrictions
Custom session timeouts
Advanced audit logging
SOC 2 Type II compliance
GDPR compliance tools
Custom data retention policies

Integrations

Full API access with higher rate limits
Custom webhook endpoints
Direct database integrations
Custom integration development
Pre-built connectors (SAP, Oracle, NetSuite, etc.)

Advanced Features

Custom fields (unlimited)
Custom workflows
Advanced depreciation methods
Multi-currency support
Multi-language support
White-label options (your branding)

Dedicated Support

Your Success Team

Dedicated Account Manager: Your single point of contact
Technical Account Manager: For complex integrations
Priority Support Queue: Faster response times
24/7 Emergency Support: Critical issues addressed immediately

Onboarding & Training

Question 2

Key features of Stageholder

Accepted Answer

Key Features of Stageholder

Asset Tracking & Management

Complete Asset Lifecycle

Track assets from the moment you acquire them until disposal:

Acquisition: Record purchase details, cost, vendor, warranty
Assignment: Track who has custody of each asset
Maintenance: Schedule and log maintenance activities
Transfer: Move assets between locations with full history
Disposal: Document retirement, sale, or write-off

Barcode & QR Code Support

Scan existing barcodes or generate new ones
Use your smartphone camera — no special hardware needed
Print custom labels with our built-in label designer
RFID support for high-volume environments

Real-Time Location Tracking

Know exactly where every asset is located
Track movement history
GPS support for mobile assets (vehicles, equipment)
Geofencing alerts (coming soon)

Depreciation & Financial Management

Automatic Calculations

Straight-line depreciation
Declining balance (150%, 200%)
Sum-of-years-digits
Units of production
Custom depreciation schedules

Financial Reporting

Asset register reports
Depreciation schedules
Book value calculations
Tax vs. book depreciation tracking

Compliance Ready

GAAP compliant
IFRS compliant
SOX audit trail support
Complete transaction history

Inventory Management

Stock Control

Real-time inventory levels
Multiple units of measure
Batch and serial number tracking
Expiration

Question 3

Billing and Payment FAQ

Accepted Answer

Billing & Payment FAQ

Payment Methods

What payment methods do you accept?

We accept:

Credit cards: Visa, Mastercard, American Express, Discover
Debit cards: Most major debit cards
Bank transfer: Available for annual Enterprise plans
Invoice/PO: Available for annual Business and Enterprise plans

Do you accept PayPal?

Currently, we don't accept PayPal directly. Please use a credit or debit card.

Can I pay by invoice?

Yes, for qualifying accounts:

Annual Business or Enterprise plans
Net 30 payment terms
Contact sales@stageholder.com to set up invoice billing

Is my payment information secure?

Absolutely. We use industry-standard security:

Stripe for payment processing
PCI-DSS compliant
We never store your full credit card number
All transactions are encrypted

Billing Cycles

When am I billed?

Monthly plans: Billed on the same date each month (e.g., if you start on the 15th, you're billed on the 15th each month)
Annual plans: Billed once per year on your subscription start date

What happens if my payment fails?

We'll retry the payment after 24 hours
You'll receive an email notification
We'll retry a couple more times over several days
Your account remains active during retry period
If payment fails after multiple retries, your account is paused (not deleted)

How do I update my payment method?

Log in to Stageholder
Go to Settings → Billing
Cl

Question 4

Pricing Overview

Accepted Answer

Pricing Overview

Simple, Transparent Pricing

Stageholder offers flexible pricing plans designed to grow with your organization. No hidden fees, no surprise charges.

Our Plans

Starter

Best for: Small businesses just getting started with asset tracking

Includes:

Up to 500 assets
Up to 3 users
1 location
Basic depreciation
Email support
Mobile app access

Starting at: Contact us for pricing

Professional

Best for: Growing businesses that need more capacity and features

Includes everything in Starter, plus:

Up to 2,500 assets
Up to 10 users
Up to 5 locations
All depreciation methods
Inventory management
Barcode label printing
Priority email support

Starting at: Contact us for pricing

Business

Best for: Mid-size companies with multiple locations and teams

Includes everything in Professional, plus:

Up to 10,000 assets
Up to 50 users
Unlimited locations
Maintenance management (CMMS)
Custom reports
API access
Phone support
Onboarding assistance

Starting at: Contact us for pricing

Enterprise

Best for: Large organizations with complex requirements

Includes everything in Business, plus:

Unlimited assets
Unlimited users
Advanced security features
Custom integrations
Dedicated account manager
SLA guarantee
Custom training
Priority phone support

Pricing: Custom — contact us for a quote

Monthly vs. Annual Billing

Save 20% with

Question 5

Stageholder for Government

Accepted Answer

Stageholder for Government & Public Sector

Overview

Government agencies are accountable for every public asset — from vehicles and IT equipment to facilities and supplies. Stageholder helps government organizations maintain accurate asset registers, ensure compliance with regulations, and demonstrate responsible stewardship of public resources.

Key Challenges We Solve

Asset Accountability

The Problem: Citizens and auditors expect detailed accounting of government assets. Incomplete records create compliance issues.

How Stageholder Helps:

Complete inventory of all assets
Full audit trail of every transaction
Documentation of acquisitions and disposals
Chain of custody tracking

Audit Readiness

The Problem: Government audits require detailed asset documentation. Preparing for audits is time-consuming.

How Stageholder Helps:

Always-current asset register
Instant audit reports
Complete transaction history
Depreciation documentation
Asset verification workflows

Multi-Department Management

The Problem: Assets are distributed across departments. Each department may track assets differently (or not at all).

How Stageholder Helps:

Centralized asset database
Department-level views and permissions
Standardized tracking across agencies
Cross-department transfers with documentation

Surplus & Disposal

The Problem: Disposing of government assets requires proper documentation and procedures.

**How Stageho

Question 6

Training and Learning Resources

Accepted Answer

Training & Learning Resources

Overview

Stageholder is designed to be intuitive, but we provide plenty of resources to help you and your team get up to speed quickly. Find the learning style that works best for you.

Self-Service Learning

Video Tutorials

Short, focused videos covering specific topics:

Getting Started Series (5-10 minutes each)

Platform overview and navigation
Creating your first asset
Setting up locations and categories
Importing data from spreadsheets
Inviting team members

Feature Deep Dives (10-15 minutes each)

Asset lifecycle management
Depreciation setup and reports
Inventory management basics
Maintenance scheduling
Barcode and QR code scanning
Mobile app walkthrough
Reports and analytics

Access: stageholder.com/tutorials (available to all users)

Knowledge Base

Searchable articles covering every feature:

Categories include:

Getting Started
Asset Management
Inventory Management
Maintenance (CMMS)
Reporting
Mobile App
Integrations
Administration
Troubleshooting

Features:

Step-by-step instructions
Screenshots and examples
Search functionality
Regular updates

Access: help.stageholder.com

In-App Help

Contextual assistance while you work:

Tooltips: Hover over icons for quick explanations
Help panels: Click "?" for context-specific help
Guided tours: Interactive w

Frequently Read Articles

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